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Are your medical staff fully trained?
All our Doctors and Nurses are fully qualified and have additional palliative care qualifications in most cases. If our Doctors don’t yet have additional palliative care qualifications they will be studying towards them.

Can anyone use Thames Hospice?
Thames Hospice is available to anyone who is over 18, with a life-limiting illness, in our catchment area. If someone comes from out of area, for example if they are staying with relatives, the Hospice is also available, although normally patients would live within 15 miles of the Hospice.

Can anyone come and see what you do?
Yes, we are very happy to show visitors around our facilities. Please call us on 01753 848925 or email

Doesn’t the NHS offer the same care?
No, the care we offer is expert in meeting the needs of palliative patients. Only 20% of our funding comes from the NHS, the rest is through charitable donations and fundraising.

Do you do what Marie Curie and Macmillan do?
We work closely with both charities and often offer services together, but neither Macmillan nor Marie Curie provide services such as ours.

What age ranges do you care for?
18 years onwards.

What illnesses do people mostly have?
Our services are there for people with any life-limiting illness. Many of our patients have cancer but we are seeing an increase in other conditions including neurological illnesses, lung disease and heart failure.

Is it mainly old people that come here?
No, we have a mixture of age ranges.

Do patients have to come to you or do you come to them?
Both, we also have a Community Team who visit patients in their own homes.

Do the patients have to pay for their care?
No. Our services are free of charge. It costs £8 million every year to keep our Hospice running. We rely on our community for over 50% of the funds we have to raise annually to provide our services free of charge, 365 days a year, to the people who need us.

Are there strict visiting hours?
No, our visiting hours are open.

Do most patients die in your hospice?
Around 50% of patients who come to us as inpatients die, but far less in our other services.

What happens on the Inpatient Unit?
We provide care for people at the end of their lives, symptom control for people struggling with pain or vomiting and respite care for people with a life limiting condition.