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24-hour Advice Line

We provide a 24-hour palliative and end-of-life care telephone service to give advice to people on the End-of-Life Care Register and their families, as well as healthcare professionals who need guidance and support on delivering palliative care. The service is for people living in Berkshire. The specialist team is available 24/7, 365 days a year, to provide guidance on symptom control, practical advice and emotional support.

We also have a Rapid Response Team ready to make urgent visits to patients who are on the End-of-life Care Register and their loved ones. Made up of a Registered Nurse and Health Care Assistant, the team helps people manage their condition at home.

If you or someone you know needs support or advice on palliative or end-of-life care, please call the team at any time of the day or night, on 01753 848925.


To request copies of our 24-hour Advice Line information, please email us.